> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rynopay.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Beneficiary FAQ

> Find answers to common questions about bank and crypto beneficiaries.

<AccordionGroup>
  <Accordion title="What is a beneficiary?">
    A beneficiary is a saved bank account or crypto wallet that can receive a payout.
  </Accordion>

  <Accordion title="What is the difference between Individual and Business?">
    Choose **Individual** for a person and **Business** for a company or legal entity.
  </Accordion>

  <Accordion title="Why can I not see a payment method?">
    The method may not be available for the selected currency, country, or payout route.
  </Accordion>

  <Accordion title="Why must the account-holder name be exact?">
    Banks may reject or delay payouts when the beneficiary name does not match the account records.
  </Accordion>

  <Accordion title="Can I add the same beneficiary more than once?">
    You should avoid duplicate records. Search existing beneficiaries before adding a new one.
  </Accordion>

  <Accordion title="How do I choose the correct crypto network?">
    Use the exact network supported by the destination wallet or exchange. Do not assume that networks with similar asset names are interchangeable.
  </Accordion>

  <Accordion title="What is a memo or destination tag?">
    It is an additional identifier used by some exchanges to route a deposit to the correct customer account.
  </Accordion>

  <Accordion title="Can I leave the memo field blank?">
    Yes, only when the destination does not require one.
  </Accordion>

  <Accordion title="Can a crypto payout be reversed?">
    Blockchain transactions are generally irreversible after confirmation. Verify all destination details before sending.
  </Accordion>

  <Accordion title="Why can I not find a beneficiary?">
    Clear the search or filters, then search again by name, bank, network, wallet address, or email.
  </Accordion>
</AccordionGroup>

## Security guidance

* Verify beneficiary changes independently.
* Be cautious of urgent requests to replace payout details.
* Confirm crypto addresses and networks before every payout.
* Never share passwords or authentication codes.

## Related guides

<CardGroup cols={2}>
  <Card title="Beneficiaries Overview" href="/business/beneficiaries/overview" />

  <Card title="Add a Beneficiary" href="/business/beneficiaries/add-beneficiary" />
</CardGroup>