> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rynopay.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Management & Ownership

> Add directors, shareholders, and ultimate beneficial owners associated with your business.

The **Management & Ownership** step identifies the people and entities that manage, own, or control your business.

Ryno uses this information to complete required business verification and compliance checks.

<Image src="/images/business/business-onboarding/management-and-ownership.png" alt="Ryno Management and Ownership onboarding page" />

## Who should be added

Depending on your business structure, you may need to add:

| Stakeholder type          | Description                                                 |
| ------------------------- | ----------------------------------------------------------- |
| Director                  | A person appointed to manage or oversee the business.       |
| Shareholder               | A person or entity that owns shares in the business.        |
| Ultimate beneficial owner | An individual who ultimately owns or controls the business. |
| Authorised representative | A person authorised to act on behalf of the business.       |

<Info>
  One person may hold more than one role. For example, a director may also be a shareholder and ultimate beneficial owner.
</Info>

## Before you begin

For each required stakeholder, have the following ready:

* Full legal name
* Date of birth
* Nationality
* Country of residence
* Residential address
* Email address and phone number
* Role in the business
* Ownership percentage, where applicable
* Government-issued identification
* Proof of address, where requested

## Add a stakeholder

<Steps>
  <Step title="Select Add Stakeholder">
    Choose the option to add a director, shareholder, beneficial owner, or other supported stakeholder.
  </Step>

  <Step title="Enter personal information">
    Provide the person's full legal name and other requested personal details.
  </Step>

  <Step title="Enter contact information">
    Provide a valid email address and phone number.
  </Step>

  <Step title="Enter residential address">
    Enter the person's current residential address.
  </Step>

  <Step title="Select the stakeholder role">
    Choose one or more roles held by the person.
  </Step>

  <Step title="Enter ownership information">
    Where the person is a shareholder or beneficial owner, enter the ownership percentage requested by the form.
  </Step>

  <Step title="Provide identification details">
    Enter the required identity document information and upload the document where prompted.
  </Step>

  <Step title="Save the stakeholder">
    Review the information and select **Save** or **Add Stakeholder**.
  </Step>
</Steps>

## Personal information

Enter all details exactly as they appear on the stakeholder's identity document.

Fields may include:

* First name
* Middle name
* Last name
* Date of birth
* Gender, where required
* Nationality
* Country of birth
* Country of residence

<Warning>
  Name or date-of-birth differences between the form and the identity document may delay verification.
</Warning>

## Residential address

Provide the stakeholder's current residential address.

This may include:

* Country
* State, region, or province
* City
* Street address
* Postal or ZIP code

Where proof of address is required, the address entered should match the uploaded document.

## Roles and responsibilities

Select every role that applies to the stakeholder.

Examples include:

* Director
* Shareholder
* Ultimate beneficial owner
* Authorised signatory
* Account administrator

<Tip>
  Adding all applicable roles to the same stakeholder record helps avoid duplicate entries.
</Tip>

## Ownership percentage

For shareholders and beneficial owners, enter the percentage of the business owned or controlled by the stakeholder.

The combined ownership information should accurately represent the business's ownership structure.

<Info>
  Ryno may require information for individuals who directly or indirectly own or control a significant share of the business.
</Info>

## Corporate shareholders

If a shareholder is another company or legal entity, you may need to provide:

* Legal entity name
* Registration number
* Country of incorporation
* Ownership percentage
* Details of the individuals who ultimately own or control that entity

The onboarding process may require you to continue through the ownership chain until the ultimate individual owners are identified.

## Identification documents

Depending on the stakeholder's country and role, accepted identification may include:

* International passport
* National identity card
* Driver's licence
* Other supported government-issued identification

The document should be:

* Valid and unexpired
* Clear and readable
* Fully visible
* Free from glare or obstruction
* Consistent with the information entered in the form

## Politically exposed person declaration

Where shown, answer the politically exposed person declaration accurately.

A stakeholder may be asked whether they:

* Hold or have held a prominent public position
* Are closely associated with a politically exposed person
* Are an immediate family member of a politically exposed person

<Warning>
  A politically exposed person declaration does not automatically prevent approval. It may result in additional compliance review.
</Warning>

## Manage stakeholder records

After adding a stakeholder, you may be able to:

* View the stakeholder's details
* Edit the stakeholder
* Add another role
* Replace an uploaded document
* Remove the stakeholder before submission

Review the stakeholder list before continuing to ensure that all required people and entities have been included.

## Check your ownership structure

Before moving to the next step, confirm that:

* All directors have been added.
* All required shareholders have been added.
* Ultimate beneficial owners have been identified.
* Ownership percentages are accurate.
* Identity details match the supporting documents.
* Duplicate stakeholder records have been removed.

## Common issues

<AccordionGroup>
  <Accordion title="One person has multiple roles">
    Add the person once and select every applicable role, where the form allows multiple role selection.
  </Accordion>

  <Accordion title="The shareholder is a company">
    Add the legal entity as a corporate shareholder and provide the ownership information requested. You may also need to add the individuals who ultimately own or control that company.
  </Accordion>

  <Accordion title="The ownership percentages do not total 100%">
    Review all direct and indirect shareholders. Contact Ryno Support if your ownership structure cannot be represented correctly in the form.
  </Accordion>

  <Accordion title="A stakeholder does not have an accepted identity document">
    Do not upload an unsupported document. Contact Ryno Support to confirm the available alternatives.
  </Accordion>

  <Accordion title="The identity document has expired">
    Obtain and upload a valid document before submitting the application.
  </Accordion>
</AccordionGroup>

## Save and continue

Select **Save & Continue** after all required stakeholders have been added.

<Note>
  You can review and update stakeholder information before submitting the final onboarding application.
</Note>

## What happens next

After completing the management and ownership section, continue to **Supporting Documents** to upload the required business and verification records.

## Related guides

<CardGroup cols={2}>
  <Card title="Business Information" href="/business/business-onboarding/business-information" />

  <Card title="Supporting Documents" href="/business/business-onboarding/supporting-documents" />
</CardGroup>
