> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rynopay.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Supporting Documents
> Upload the business and identity documents required to verify your organisation.
Upload the records Ryno needs to verify your business and the people connected to it. Requirements may vary by country, business type, ownership structure, and compliance profile.
## Before you begin
Prepare clear digital copies of the requested documents, which may include:
* Certificate of incorporation or business registration
* Memorandum and articles of association
* Business licence or tax registration document
* Proof of registered business address
* Shareholding or ownership structure
* Identity documents for directors and beneficial owners
* Proof of address for relevant stakeholders
The exact documents shown in your application are the documents you must provide.
## Accepted file formats
Where supported, upload PDF, JPG, JPEG, PNG, or Microsoft Word files. File-size limits may apply.
Password-protected, corrupted, incomplete, expired, or unreadable files may be rejected.
## Upload a document
Choose the category that matches the file.
Choose the file from your device.
Confirm the filename and preview are correct.
Enter the document number, issue date, expiry date, or issuing authority where requested.
Select **Save**, **Upload**, or **Continue**.
## Document quality requirements
Before uploading, confirm that:
* All pages and corners are visible.
* Text and numbers are readable.
* The file is not blurred or cropped.
* The document is valid and unexpired.
* The information matches your application.
* The correct document category is selected.
Use a clear scan where possible. Avoid photographs taken at an angle or in poor lighting.
## Replace a document
Open the uploaded document, select **Replace** or **Remove**, then upload the correct file.
Replacing a document after review begins may delay the application.
## Common issues
Confirm the format and size are supported. Rename the file using simple letters and numbers, then try again.
Upload a higher-quality scan or photograph with the complete document visible.
Combine all pages into one PDF where possible.
Remove the upload and add it under the correct category.
Contact Ryno Support before uploading an alternative.
## Save and continue
After uploading all required documents, select **Save & Continue**.
Uploading documents does not submit your application.