> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rynopay.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign In

> Securely sign in to the Ryno Business Portal.

Sign in to continue business onboarding or access your approved Ryno Business account.

<Image src="/images/business/getting-started/sign-in.png" alt="Ryno Business Portal sign-in page" />

## Before you begin

Make sure:

* You have created a business account.
* Your email address has been verified.
* You know the password associated with your account.

<Info>
  If your onboarding application is still in progress, signing in will return you to the appropriate onboarding step.
</Info>

## Sign in to your account

<Steps>
  <Step title="Open the sign-in page">
    Navigate to the Ryno Business Portal sign-in page.
  </Step>

  <Step title="Enter your email address">
    Use the email address associated with your business account.
  </Step>

  <Step title="Enter your password">
    Enter your account password.
  </Step>

  <Step title="Select Sign In">
    If your credentials are valid, you will proceed to two-factor authentication.
  </Step>
</Steps>

## Complete two-factor authentication

Ryno uses two-factor authentication to provide an additional layer of account security.

<Image src="/images/business/getting-started/two-factor-authentication.png" alt="Two-factor authentication verification code page" />

<Steps>
  <Step title="Check your registered email address">
    Ryno sends a one-time verification code to your registered email address.
  </Step>

  <Step title="Enter the verification code">
    Enter the code in the verification field.
  </Step>

  <Step title="Continue to your account">
    Submit the code to complete sign-in.
  </Step>
</Steps>

<Tip>
  Verification codes are time-sensitive. Use the latest code sent to your email address.
</Tip>

## What happens after sign-in

What you see next depends on your account status:

| Account status         | What happens                                       |
| ---------------------- | -------------------------------------------------- |
| Onboarding not started | You are directed to begin business onboarding.     |
| Onboarding in progress | You return to the last incomplete onboarding step. |
| Under review           | You see the current application status.            |
| Action required        | You are asked to provide or correct information.   |
| Approved               | You are directed to the Business Dashboard.        |

## Sign-in issues

<AccordionGroup>
  <Accordion title="Incorrect email address or password">
    Confirm that the email address and password are correct. Passwords are case-sensitive.
  </Accordion>

  <Accordion title="I did not receive a verification code">
    Check your spam or junk folder, wait briefly, then request a new code.
  </Accordion>

  <Accordion title="The verification code has expired">
    Request a new code and enter the most recent code sent to your email address.
  </Accordion>

  <Accordion title="My account is not approved">
    You may still be able to sign in and view your onboarding status, but Business Portal features remain restricted until approval.
  </Accordion>
</AccordionGroup>

## Related guides

<CardGroup cols={2}>
  <Card title="Forgot Password" href="/business/getting-started/forgot-password" />

  <Card title="Business Onboarding" href="/business/business-onboarding/overview" />
</CardGroup>