Who should be added
Depending on your business structure, you may need to add:One person may hold more than one role. For example, a director may also be a shareholder and ultimate beneficial owner.
Before you begin
For each required stakeholder, have the following ready:- Full legal name
- Date of birth
- Nationality
- Country of residence
- Residential address
- Email address and phone number
- Role in the business
- Ownership percentage, where applicable
- Government-issued identification
- Proof of address, where requested
Add a stakeholder
1
Select Add Stakeholder
Choose the option to add a director, shareholder, beneficial owner, or other supported stakeholder.
2
Enter personal information
Provide the person’s full legal name and other requested personal details.
3
Enter contact information
Provide a valid email address and phone number.
4
Enter residential address
Enter the person’s current residential address.
5
Select the stakeholder role
Choose one or more roles held by the person.
6
Enter ownership information
Where the person is a shareholder or beneficial owner, enter the ownership percentage requested by the form.
7
Provide identification details
Enter the required identity document information and upload the document where prompted.
8
Save the stakeholder
Review the information and select Save or Add Stakeholder.
Personal information
Enter all details exactly as they appear on the stakeholder’s identity document. Fields may include:- First name
- Middle name
- Last name
- Date of birth
- Gender, where required
- Nationality
- Country of birth
- Country of residence
Residential address
Provide the stakeholder’s current residential address. This may include:- Country
- State, region, or province
- City
- Street address
- Postal or ZIP code
Roles and responsibilities
Select every role that applies to the stakeholder. Examples include:- Director
- Shareholder
- Ultimate beneficial owner
- Authorised signatory
- Account administrator
Ownership percentage
For shareholders and beneficial owners, enter the percentage of the business owned or controlled by the stakeholder. The combined ownership information should accurately represent the business’s ownership structure.Ryno may require information for individuals who directly or indirectly own or control a significant share of the business.
Corporate shareholders
If a shareholder is another company or legal entity, you may need to provide:- Legal entity name
- Registration number
- Country of incorporation
- Ownership percentage
- Details of the individuals who ultimately own or control that entity
Identification documents
Depending on the stakeholder’s country and role, accepted identification may include:- International passport
- National identity card
- Driver’s licence
- Other supported government-issued identification
- Valid and unexpired
- Clear and readable
- Fully visible
- Free from glare or obstruction
- Consistent with the information entered in the form
Politically exposed person declaration
Where shown, answer the politically exposed person declaration accurately. A stakeholder may be asked whether they:- Hold or have held a prominent public position
- Are closely associated with a politically exposed person
- Are an immediate family member of a politically exposed person
Manage stakeholder records
After adding a stakeholder, you may be able to:- View the stakeholder’s details
- Edit the stakeholder
- Add another role
- Replace an uploaded document
- Remove the stakeholder before submission
Check your ownership structure
Before moving to the next step, confirm that:- All directors have been added.
- All required shareholders have been added.
- Ultimate beneficial owners have been identified.
- Ownership percentages are accurate.
- Identity details match the supporting documents.
- Duplicate stakeholder records have been removed.
Common issues
One person has multiple roles
One person has multiple roles
Add the person once and select every applicable role, where the form allows multiple role selection.
The ownership percentages do not total 100%
The ownership percentages do not total 100%
Review all direct and indirect shareholders. Contact Ryno Support if your ownership structure cannot be represented correctly in the form.
A stakeholder does not have an accepted identity document
A stakeholder does not have an accepted identity document
Do not upload an unsupported document. Contact Ryno Support to confirm the available alternatives.
The identity document has expired
The identity document has expired
Obtain and upload a valid document before submitting the application.
Save and continue
Select Save & Continue after all required stakeholders have been added.You can review and update stakeholder information before submitting the final onboarding application.